Question 1

What is Bitcoin?

Accepted Answer

Bitcoin is a digital peer-to-peer cryptocurrency. Think of it like digital gold. Bitcoins are transferred between people's virtual wallets through a distributed ledger known as the blockchain. The blockchain keeps a record of all bitcoins in existence and all broadcasted transactions. Other people, known as "miners," verify these transactions to make sure the same bitcoins can't get spent twice.

Question 2

What coins (altcoins) do you offer?

Accepted Answer

We currently offer Bitcoin (BTC), Litecoin (LTC), Ethereum (ETH), Dogecoin (DOGE), XRP (XRP), and Tether (USDT). Availability may vary by location.

Question 3

What are your Bitcoin ATM transaction fees?

Accepted Answer

Our transaction fees and applicable exchange rates are displayed on the ATM screen prior to each transaction. For Colorado, California, and Oklahoma customers, applicable fees, exchange rates, spreads, and required transaction disclosures are shown before you confirm your transaction, as required by applicable law. For general fee information, contact support@budgetcoinz.com or call 800-540-3220.

Question 4

Can I put a Bitcoin ATM in my place of business?

Accepted Answer

See our FAQ page for detailed answer.

Question 5

How do I buy Bitcoin at a BudgetCoinz Bitcoin ATM?

Accepted Answer

See our FAQ page for detailed answer.

Question 6

What documents do I need to purchase Bitcoin?

Accepted Answer

To purchase more than $2,999 in a single day at a BudgetCoinz Bitcoin ATM, you'll need your driver's license and SSN. We also accept passports as a form of personal identification. Without enhanced verification, you may typically transact up to $2,999 per day. Once you provide your driver's license and SSN, you may purchase up to $25,000 daily where permitted by applicable law. State-specific limits may be lower. You may register online or at the ATM directly.

Question 7

Can I register for an account online?

Accepted Answer

<>Yes. Register on our website or feel free to register at one of our ATM locations.

Question 8

Why is my Bitcoin not showing up?

Accepted Answer

Bitcoin purchases often show up in your wallet quickly, but delivery timing can vary based on blockchain congestion, wallet refresh timing, or compliance review. If your funds do not appear within 20 minutes, try reopening your wallet app. You can also check the status of your transaction on the public blockchain by going to www.blockchain.com and entering your destination wallet address in the search.

Question 9

How do I sell Bitcoin for Cash?

Accepted Answer

See our FAQ page for detailed answer.

Question 10

How long does it take for a transfer?

Accepted Answer

Buy transactions should happen immediately. Sell transactions may take up to 30 minutes depending on how busy the network is.

Frequently Asked Questions

General Information

Buying Bitcoin

Selling Bitcoin

Wallets & Transfers

Limits & Regulations

Frequently Asked Questions

General Information

What is Bitcoin?

What coins (altcoins) do you offer?

What are your Bitcoin ATM transaction fees?

Can I put a Bitcoin ATM in my place of business?

Buying Bitcoin

How do I buy Bitcoin at a BudgetCoinz Bitcoin ATM?

What documents do I need to purchase Bitcoin?

Can I register for an account online?

Why is my Bitcoin not showing up?

Selling Bitcoin

How do I sell Bitcoin for Cash?

How long does it take for a transfer?

Wallets & Transfers

What is a Bitcoin Wallet?

Can I share my Bitcoin wallet?

How do I transfer money from a paper wallet?

Limits & Regulations

What is your daily transaction limit?